FAQ's

We’re here to help, so if you’re unable to see an answer to your question, they by all means get in touch.

Which areas do you deliver to?
We now accept deliveries across the UK through using third party delivery companies.  


When can I expect my box and do I need to be at home?
Once you have placed an order, please allow 3-5 business days for your box to arrive. If you'll not be at home when we deliver your order we aim to leave your box in a safe place or with a neighbour (please note: we will not accept liability for loss or damages to your order).


How do I pay for my box?
We currently only accept payments online through this website, please select your items and proceed to the online checkout.

 

Can I change the items in the box?
We now offer a 'Build your own box' service where you are able to choose exactly what goes in your box. 


Will I receive everything in my box?
We’ll do our best to include everything you see listed, but, as is the nature of farming, from time to time we may need to replace certain items with others. If we need to substitute an item, our team will do their very best to substitute any products with the best next alternative.